Conversational Capacity®

Maintaining productive dialogue can be a difficult art. Have you ever not said something and regretted it or got defensive and argumentative because you ‘needed’ to be right? That’s a recipe for unproductive conversations and eroding relationships over time.

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Conversational Capacity teaches you how to engage in constructive dialogue—even in moments of tremendous pressure. It helps you to recognize when emotions hijack you out of a productive conversation, develop a learner-focused mindset, and master the four skills of candor and curiosity.

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Trusted by leading global firms

Remaining candid and curious under pressure.

Objectives

Develop Conflict-Resilient Teams – Equip individuals and teams with the ability to navigate difficult conversations with balance, reducing workplace tensions and improving collaboration.
Enhance Decision-Making Under Pressure – Teach leaders and employees how to engage in constructive dialogue, ensuring well-informed decisions even in high-stress situations.
Drive Innovation Through Open Dialogue – Foster an environment where diverse perspectives thrive, turning challenging discussions into catalysts for creativity and problem-solving.
Strengthen Workplace Communication & Engagement – Build a culture of trust and transparency by balancing candor and curiosity, leading to higher morale, productivity, and business success.

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Outcomes

Build awareness
Adopt a learning-focused mindset
Recognize and manage your emotional triggers
Communicate productively balancing candor and curiosity

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“We have trained approximately 3,100 leaders—a 15 percent increase in participation – and the program completion rate is 93 percent. Participants rated the content at an 89 percent satisfaction rate, which is equal to previous classroom delivery rates."

Conversational Capacity®, Michelle Colbert

Conversational Capacity®